Terms of Service

Acceptance of Terms

Welcome to VelvetOperator AG ("VelvetOperator", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website located at velvetoperator.pro and our services (collectively, the "Service") operated by VelvetOperator.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. Your acceptance of these Terms creates a legally binding agreement between you and VelvetOperator.

Description of Service

VelvetOperator provides dropshipping automation software comparison and consulting services. Our services include but are not limited to:

• Software comparison and analysis
• Personalised recommendations
• Implementation support and guidance
• Market research and insights
• Training and consultation services

User Obligations

When using our Service, you agree to:

• Provide accurate and complete information when requested
• Use the Service only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of VelvetOperator and third parties
• Not attempt to gain unauthorised access to our systems or networks
• Not use the Service to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of VelvetOperator and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent from VelvetOperator.

Service Availability

We strive to provide continuous access to our Service, but we do not guarantee that the Service will be available at all times. We may suspend or restrict access to some or all of the Service for maintenance, updates, or other operational reasons. We will provide reasonable notice of planned maintenance when possible.

Payment and Billing

For paid services, you agree to pay all fees and charges associated with your use of the Service. Payment terms will be specified in separate service agreements or invoices. All fees are non-refundable unless otherwise specified in writing.

We reserve the right to change our pricing at any time. Price changes will be communicated to existing customers with reasonable advance notice.

Limitation of Liability

To the maximum extent permitted by applicable law, VelvetOperator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you to VelvetOperator for the Service in the twelve months preceding the claim.

Disclaimer of Warranties

The information, recommendations, and services provided by VelvetOperator are for informational purposes only. While we strive for accuracy, we make no warranties or representations about the accuracy, completeness, or suitability of our recommendations for your specific business needs.

The Service is provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify, defend, and hold harmless VelvetOperator, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may discontinue using the Service and contact us to request account deletion.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Germany.

If you are a consumer resident in the European Union, you may benefit from mandatory consumer protection laws of your country of residence, and nothing in these Terms affects your rights as a consumer.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us: